Owner information

Our affiliated properties enjoy professional customer service representatives, enhancing the guest experience, leading to better property reviews, and, most importantly, long-lasting relationships between our visitors and our community.

Do you have information or idea you feel would be helpful to our community? Please share by emailing us at

What is AkumalMx.com?

AkumalMx.com was created to enhance the overall Akumal experience for both owners and renters.

What kind of properties do we work with?

AkumalMx.com considers properties employing professional onsite management.

Each of our affiliate properties must meet health and safety guidelines as established by VRMA.

Who to contact for more information?

For more information on how we choose our affiliate properties, or to inquire about enrolling your vacation rental property please contact us via email at hola@akumalmx.com.

How we help Akumal property owners?

  • Our local reception office and on the ground guest service team provides responsive, easily available representatives to engage guests and ensure their concerns and needs are professionally and appropriately responded to.
  • AkumaMx.com and our team of local representatives provide traveler information and recommendations.
  • Most importantly we act as liaison between guests and onsite property managers or local authorities in the event of unforeseen vacation interruptions due to property and other issues.

How to get involved with your Akumal Community?


Additional Services